Privacy Policy
At Rhonda Leask Hairdressing, we are committed to protecting your personal information and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how your information is collected, used, and safeguarded.
Information We Collect
We collect and store personal data to manage your appointments and communicate relevant services:
- Full Name
- Phone Number
- Email Address
- Appointment History
- Service Preferences
How We Use Your Data
- To confirm, manage, and remind you about your appointments
- To send promotional offers and news (if you opt in)
- To improve our service and customer experience
Third-Party Systems
We operate through IVO Systems, which securely manages appointment scheduling, reminders, and communications. All data processing through IVO Systems is fully GDPR-compliant.
Payment Information
All payments, including deposits and balances for services, are processed securely using Stripe. Stripe is a PCI-DSS compliant payment processor, meaning your card details are encrypted and stored securely in Stripe’s systems—we do not store or have access to your full card details. Card information may be used to complete payments, such as finalising bookings, charging cancellation fees, or applying remaining balances in accordance with our Terms & Conditions.
You can read more about Stripe’s security and privacy policy here.
Consent and Opt-Out
You may opt in to receive promotional communications from us. If at any point you wish to stop receiving offers, reminders, or any form of contact, you may unsubscribe at any time.
Unsubscribe from reminders and marketing
Data Security
We take every precaution to protect your data, including encrypted storage and restricted access through secure systems. We do not share or sell your personal data to any third party.
Your Rights
Under GDPR, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time
- Complain to the ICO if you believe your data rights are being violated
Contact Us
If you have questions about this policy or would like to exercise your rights, please contact us at: [email protected]