Shipping Information

We aim to make your shopping experience seamless. Below you'll find everything you need to know about how and when your order will arrive.

General Shipping Process

• Order Confirmation: You'll receive an email right after placing your order.
• Dispatched Notification: Once shipped, you'll receive tracking details via email.
• Delivered Notification: A final email confirms your delivery is complete.

Delivery Costs & Timeframes

• Tracked Shipping: All parcels are sent with full tracking from dispatch to delivery.
• Delivery Fee: A flat fee of £5 applies to all orders under £45.
• Free Shipping: Orders over £45 qualify for free standard UK delivery.

Additional Information

• Address Accuracy: Please ensure your shipping address is correct when checking out. We cannot take responsibility for lost packages due to incorrect information.
• Lost or Delayed Items: Once a parcel is marked as delivered by the courier, we are not responsible for any loss. Contact us if you're experiencing delays.
• Questions? Reach out to us at [email protected].